Privacy Policy
At Lost Soul Camps, we are committed to protecting your privacy and ensuring that your personal information is handled in a safe and responsible manner. This Privacy Policy outlines how we collect, use, disclose, and safeguard your information when you visit our website and book our trekking services. By using our services, you agree to the terms of this Privacy Policy.
1. Information We Collect
We may collect personal information from you when you interact with our website or services, including but not limited to:
- Contact Information: Name, email address, phone number, and mailing address.
- Booking Information: Details related to your trek bookings, such as dates, destinations, and payment information.
- Health Information: Any relevant medical conditions or fitness information you choose to provide.
- Payment Information: Credit card details or other financial information necessary for processing your payments (processed securely through third-party payment processors).
2. How We Use Your Information
Lost Soul Camps may use your information for various purposes, including:
- Booking Confirmation: To process and confirm your trek bookings and send you relevant information regarding your trip.
- Customer Support: To communicate with you regarding your inquiries, requests, or issues related to our services.
- Marketing: To inform you about upcoming treks, promotions, and other news from Lost Soul Camps, unless you opt out of such communications.
- Improvement of Services: To analyze data and feedback to enhance our offerings and improve the customer experience.
3. Disclosure of Your Information
We do not sell or rent your personal information to third parties. We may share your information in the following circumstances:
- Service Providers: We may employ third-party companies and individuals to facilitate our services, such as payment processors, and they will only have access to your personal information to perform these tasks on our behalf.
- Legal Requirements: We may disclose your information if required to do so by law or in response to valid requests by public authorities.
4. Data Security
We take the security of your personal information seriously and implement various measures to protect it from unauthorized access, alteration, disclosure, or destruction. However, please note that no method of transmission over the internet or electronic storage is 100% secure. While we strive to use commercially acceptable means to protect your information, we cannot guarantee its absolute security.
5. Your Rights
Depending on your location and applicable laws, you may have the following rights regarding your personal information:
- Access: You can request access to the personal information we hold about you.
- Correction: You can request that we correct any inaccuracies in your personal information.
- Deletion: You can request the deletion of your personal information, subject to certain exceptions.
- Opt-out: You can opt out of receiving marketing communications from us by following the unsubscribe instructions provided in those communications.
6. Cookies and Tracking Technologies
Our website may use cookies and similar tracking technologies to enhance your experience. Cookies are small data files placed on your device that help us understand your preferences and improve our services. You can manage cookie preferences through your browser settings, but disabling cookies may affect your experience on our website.
7. Third-Party Links
Our website may contain links to third-party websites. We do not control these sites and are not responsible for their content or privacy practices. We encourage you to review the privacy policies of any third-party sites you visit.
8. Changes to This Privacy Policy
We may update our Privacy Policy from time to time. Any changes will be posted on this page with an updated effective date. We encourage you to review this Privacy Policy periodically for any changes.
9. Contact Us
If you have any questions, concerns, or requests regarding this Privacy Policy or your personal information, please contact us:
Lost Soul Camps
+919898733066
Lostsoulcamps@gmail.com
307 W-1 City center bharuch 392001.
By using our services, you consent to the collection and use of your personal information in accordance with this Privacy Policy. Thank you for trusting Lost Soul Camps with your trekking adventure!
